Looking for a recording solution with almost universal compatibility? Whether you use hosted IP, MS Teams or one of the major PBX’s?
Does your company require a fully integrated call recording solution that includes Agent Evaluation, Call Statistics & Screen recording without the usual complexities and costs associated with system upgrades on Windows platforms?
Do you need to transcribe and or find words of interest in your recorded calls? Fill in our VoiceCrunch Speech Analytics form and see how we can help improve your business.
We manufacture, develop, design, supply, install, and support a wide range of telecom solutions.
If reliability, resilience, and High Availability are important to you, then look no further than Vidicode UK.
For smaller recording requirements try the V-Tap range.
PCI Compliance with Call Recorder Apresa
PCI Compliance can be an expensive add-on for voice recording solutions with CTI and TAPI licenses needed as well as the cost of the recorder and PCI feature.
Vidicode UK can help……..
The Apresa not only has screen recording and Agent Evaluation; it also provides users with 4 different modes to be PCI compliant:
Compatible with all major phone systems including NEC, Shoretel, Panasonic, Avaya, Cisco, MS Lync /Skype4Business (including federated calls) and Unify (including Unify Xpert).
Record IP, Mobile Phones, or TDM Extensions and or trunks with Apresa
Recording telephone calls, radio, or other audio is used as an integrated part of business or security strategy. In some cases it is obligatory, in others, it may be used for reference, training, quality management, or security reasons, but in all cases, it should work reliably. The Vidicode Apresa system builds this reliability and extra features into a surprisingly cost-effective package.
At Vidicode we believe that customers should know exactly what they are buying and should not be confronted with additional costs for what should be standard features. This is why APRESA is developed around the concept that all needed functionality should be built into the system. The APRESA solution is scalable to any size of organisation. The Call Recorder APRESA is therefore the ideal recording solution for trunk or extension recording of N3 (in the NHS), or SIP (hosted or with an onsite PBX), VoIP, ISDN II, E1/T1, TDM, Analogue and Audio (e.g. radio) communication.
Now you can record calls made on Android mobile telephones as part of your business or security strategy.
Calls are recorded automatically with the Vidicode mobile recording application; where all inbound and outbound calls are recorded, stored & uploaded to a wide variety of locations including the Vidicode Apresa recording platform.
This enables users to view both their landline and mobile calls in the same user interface.
One Solution Endless Possibilities
Apresa is loaded with useful features, from free screen recording; free active directory integration; free hotdesking and much more. We listen to our users and integrate their feature requests where possible on a regular basis. Apresa is built by us with you in mind.
Apresa is a responsive recording solution, ideal for extension side recording for under 20 IP, 8 analogue or 8 digital channels, connected to hosted or on site PBX solutions
Apresa Software Only
This is ideal for OEM or virtualised environments. We provide more flexibility and functionality than almost any other recording platform, ensuring that you our partners need only focus on the opportunities and fulfilling your clients’ requirements. The Apresa can work in virtual environments and is ideal for hosted providers who wish to have a compliant and multi-tenanted recording solution as part of their offering.
This is ideal for enterprise and resilient call recording requirements. We are constantly improving our platform and Apresa can now record over 2000 SIP channels in one server, making it suitable for most stand alone IP requirements. Apresa servers can also be networked together without expensive multi site licenses….yet another reason why we are known for keeping things Simple, Effective and Secure.