Apresa: Helping you with PCI DSS

Get in Touch

[fusion_builder_container hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” hundred_percent_height_center_content=”yes” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” margin_top=”” margin_bottom=”” padding_top=”” padding_right=”” padding_bottom=”” padding_left=””][fusion_builder_row][fusion_builder_column type=”1_2″ layout=”1_2″ spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” background_repeat=”no-repeat” hover_type=”none” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” dimension_margin=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_checklist icon=”” iconcolor=”” circle=”” circlecolor=”” size=”13px” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_li_item icon=””]

PCI Compliance with Call Recorder Apresa

PCI Compliance can be an expensive and confusing add-on to voice recording solutions with CTI and TAPI licenses needed as well as the cost of the recorder and PCI feature.

Vidicode UK can help you provide a compliant call recording environment where call recordings, security, call muting and the integrity of stored recorded data is required.

The Apresa also provides integration with Active directory, hot desking features, screen recording and Agent Evaluation; making it the ideal solution for any contact centre.

We provide users with 4 different modes to be PCI compliant with our call recorder Apresa:

  1. DTMF
  2. PC Application
  3. Payment Page Detection (from multiple URL’s)
  4. Recorder API

Compatible with hosted SIP solutions and all major phone systems including NEC, Shoretel, Panasonic, Avaya, Cisco, MS Lync /Skype4Business (including federated calls) and Unify (including Unify Xpert).

[/fusion_li_item][/fusion_checklist][/fusion_builder_column][fusion_builder_column type=”1_2″ layout=”1_2″ spacing=”” center_content=”no” link=”” target=”_self” min_height=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”left top” undefined=”” background_repeat=”no-repeat” hover_type=”none” border_size=”0″ border_color=”” border_style=”solid” border_position=”all” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” last=”no”][fusion_checklist icon=”” iconcolor=”” circle=”” circlecolor=”” size=”13px” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_li_item icon=””]

Standard features of Call Recorder Apresa

  • Multi level access; supervisors, groups and users
  • Free seating
  • Screen recording
  • Store on demand (audio & screen)
  • PCI-DSS compliance
  • Call commenting
  • Statistics for analysis in graph or .csv
  • Quick and easy search interface
  • User-assignable search restrictions
  • Fingerprinting MD5, SHA-2, SHA-2
  • Encryption
  • Automatic backup to NAS
  • Automatic system check
  • Records SIP/VoIP, ISDN II, E1/T1, TDM, Analogue and radio communication

[/fusion_li_item][/fusion_checklist][fusion_images picture_size=”fixed” hover_type=”none” autoplay=”no” columns=”5″ column_spacing=”13″ scroll_items=”” show_nav=”yes” mouse_scroll=”no” border=”yes” lightbox=”no” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=””][fusion_image image=”http://vidicore.local/wp-content/uploads/2017/02/18-09-2017-03-21-59-150×150.png” image_id=”1360″ link=”” linktarget=”_self” alt=”” /][fusion_image image=”http://vidicore.local/wp-content/uploads/2018/12/pcidss-150×150.png” image_id=”1663″ link=”” linktarget=”_self” alt=”” /][/fusion_images][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]