Read valuable insights into the benefits of choosing Vidicode UK for call recording supply as published in Comms Business magazine July 2023.
Everton Stuart, managing director, Vidicode UK, explains how resellers can profit by helping customers to fulfil regulatory requirements.
MD Everton Stuart explains how Vidicode UK’s dedication to functional technology helps boosts resellers call recording profit opportunities.
Vidicode UK’s MD Everton Stuart provides an insight into partner call recording success stories.
A Guide by Vidicode UK’s MD, Everton Stuart, for Effortless Customer Fact-Finding and Implementation
Join our growing reseller community by calling Everton Stuart on 0203 4881498
The switch off of the Public Switched Telephone Network (PSTN) scheduled for 2025 in the UK will affect devices such as analogue and ISDN call recording systems as they will no longer be compatible with the new IP-based telephone systems. These devices require a specific type of connection to the PSTN system to function properly.
Once all lines become IP-based, analogue devices will no longer work as they rely on a traditional phone line to capture and record calls. Similarly, ISDN call recording systems will also become obsolete as they require an ISDN connection to function. The new IP-based telephone systems use digital communication protocols that are not compatible with analogue or ISDN devices.
Businesses that rely on these call recording systems will need to upgrade their technology and switch to IP-based recording systems to continue operating efficiently. This may require new hardware and software, as well as potential changes to the network infrastructure.
Overall, the switch off of the PSTN in the UK will require businesses to adapt their technology to the new IP-based telephone systems, which will involve a significant investment in infrastructure and hardware. However, this change will provide newer and more advanced communication capabilities that can significantly improve business operations and customer experience.
Important links about the 2025 telecoms network switch off:
UK Government information on the 2025 telephone network switch-off
BT OPENREACH-See if your business can access Full Fibre
OPENREACH-Stop-selling analogue phone lines
Call Vidicode UK on 0203 4881498 to find out how we can make the transition to IP call recording problem free for your business.
Exorbitant mobile phone roaming charges can significantly impact a business’s bottom line when employees travel to non-EU countries.
With international travel becoming more common and remote work gaining popularity, it’s crucial to be aware of these costs and find ways to control them.
Some carriers take 24 to 48 hours to inform you of the cost, but the bill could be enormous by then!
In some cases, we’ve heard up to £5000 from companies in the finance sector!
Imagine if it is the weekend…how do you reach someone to stop the data roaming?
The solution might be to set a strict data usage limit for each employee when they travel and ensure they know the charges for exceeding it.
But do you really want to take that kind of risk?
Vidicode UK has developed a SIM card-based mobile phone call recording solution with a mobile billing platform.
An added feature of the billing platform allows clients or our partner resellers to enable or disable data roaming, SMS and/or voice as and when required.
Users on our mobile call recording platform, can simply disable/enable the roaming option.
Specifically, but not exclusively aimed at FSA-regulated companies the mobile phone recording solution is secure and includes the following:
*Requires a change of network but not phone number
*Control roaming charges which apply for travel outside of the EU
Since its inception in 2004, TravelUp has aimed to make worldwide travel effortless for its customers. With so many options for a customer, its bespoke deal finder technology searches masses of different suppliers simultaneously. It quickly returns all the best available deals for flights, hotels or full... Read more
Based in Huddersfield and proud of their Yorkshire heritage TLF Research boast a proven track record of improving the customer experience, satisfaction, and loyalty of their client’s companies through the design and running of customer research programmes. As a full-service agency TLF has assisted customers including Visa, Calor, Co-op and Saint... Read more
Over the last 20 years, SoloProtect has innovated and evolved to provide an industry-leading lone worker safety solution that is used by thousands of people across the world. SoloProtect work with public, private, and charity sector organisations that employ large numbers of staff who work alone, are community-based, or are required... Read more
As one of Shropshire’s biggest and longest established Motor Dealerships Budgen prides itself on giving excellent service to all its customers. Budgen has been in Shropshire for 40 years and it is still family run today. Originally started by Tommy Budgen in the 70s, Budgen was taken over by the late Robin... Read more
MSL Motor Group was founded by Stephen O’Flaherty who is widely celebrated as one of the great pioneers of modern Irish motoring. His grandson, who is also named Stephen O’Flaherty, is the Chairman of MSL Motor Group today. The O’Flaherty family have a long history in the Irish motor industry and have... Read more
When Infinity Group, one of the UK’s largest IT and Telephony providers were tasked by Right to Health, to find a reliable, user friendly call recording platform that met FCA* compliance standards they turned to Vidicode UK and call recording expert Everton Stuart. Right to Health, founded in 2001, specialise in finding... Read more
DF Markets (Delta Financial Markets Ltd.) is a Forex, CFD and Financial Spread Betting provider established and located in Canary Wharf, London. The company is regulated by the Financial Conduct Authority (FCA register number 534027). The protection of client funds is provided by the Financial Services Compensation Scheme (FSCS). DF Markets offers... Read more
Founded in 1986 by John Mills and now a global operation, JML was once a small family company that developed through consumer exhibitions with exciting live demonstrations of innovative products. Over the last two decades we’ve grown into a household name, one of the nation’s favourite brands and a world leader... Read more
The company was founded in 2003, but in 2007, with the arrival of the new shareholder, we dedicated particular resources and energy to the Investment Management business, focusing on the search for good results and outperformance of the benchmark indices. Our team’s best management skills lie in UCITS Funds and Alternative... Read more