Windows 10 Deadline October: What Call Recording System Owners Need to Know
Reading Time: 5 minutesAs we approach October 14, 2025, businesses across the UK face a critical decision point. Microsoft’s end-of-support announcement for Windows 10 isn’t just another routine upgrade cycle—it’s a watershed moment that will significantly impact how organisations manage their call recording infrastructure.
For companies operating on-premises call recording solutions, this transition presents both challenges and opportunities that extend far beyond a simple operating system update.
Why Comprehensive Audit Trails Are Essential for Call Recording Compliance in 2025
Reading Time: 3 minutesCall recording systems have become indispensable for businesses operating in regulated industries, particularly those overseen by the Financial Conduct Authority (FCA), Payment Card Industry (PCI), and Data Protection regulations. The regulatory landscape demands not just the ability to record calls, but to maintain detailed, tamper-proof audit trails that can withstand scrutiny for years to come.
Financial services firms are subject to stringent FCA requirements to retain call recordings for 5 to 7 years, accompanied by comprehensive audit trails that document every interaction with recorded data. This isn’t merely about storage—it’s about proving compliance through detailed documentation of who accessed what, when, and from where.
Vidicode UK’s DORA Compliance: Securing Financial Call Recording & Transcription Solutions
Reading Time: < 1 minuteThe Digital Operational Resilience Act (DORA) is a new European framework that focuses on embedding a more robust and resilient approach to delivering digital capabilities for financial entities.” DORA doesn’t directly apply to UK companies. However, many UK financial firms need to comply with DORA if they: Operate in the EU market Are […]
Vidicode UK Approved WiredGov Supplier
Reading Time: < 1 minuteVidicode UK is now an approved supplier on the UK’s Number One government & public sector news alerting service WiredGov. WiredGov is the leading official news and information distribution service to the entire UK Government and wider Public Sector, delivered in collaboration with COI’s Newswire Distribution Service (NDS) since 2001 The official broadcast channel for […]
Apresa – Air Traffic Control & Trader Turret Voice Call Recording
Reading Time: 3 minutesIn today’s fast-paced, data-driven world, call recording is no longer just a compliance tool—it’s a vital element for ensuring security, operational efficiency, and transparency. Call recording is essential whether in the finance sector, where traders need comprehensive, reliable recordings of every transaction or in the critical realm of offshore and air traffic control, where crystal-clear […]
NEC’s Exit from Premises-Based Phone Systems; How Vidicode can help.
Reading Time: 2 minutesThe telecom landscape is rapidly evolving, and with NEC’s recent announcement of its exit from premises-based phone systems, many businesses find themselves at a crossroads. As we advance toward an all-IP telecoms network in 2027, it’s increasingly clear that numerous organisations still rely on traditional analogue and ISDN solutions. Despite being phased out, these systems […]
What is VoIP-Questions and Answers
Reading Time: 3 minutesVoIP (Voice over Internet Protocol) is one of the cornerstones of any Unified Communications system (UC), enabling contact through audio, video, or text. VoIP works by converting your voice from audio signals into digital data transmitted rapidly to another user or group of users via ethernet or Wi-Fi over a Broadband connection. VoIP is not […]
UK PSTN Copper Network Switch-Off Delayed Until January 31st, 2027
Reading Time: 2 minutesIn a significant development for the UK’s telecommunications landscape, the planned switch-off of the Public Switched Telephone Network (PSTN) copper network will be delayed until January 31st, 2027. This move responds to various technical challenges and feedback from the general public. LATEST UPDATE – June 2025 Government and Telecoms Finally Launch Public Awareness Campaign In […]
Vidicode UK Partnership & Prosperity Programme for Telecoms & IT Resellers
Reading Time: 4 minutesUnlock Success: Join Vidicode UK’s Partnership Programme for Telecoms & IT Resellers Join forces with a trusted telecom and IT solutions leader. Discover unparalleled call recording and speech analytics opportunities with Vidicode UK’s Partnership and Prosperity Programme, tailored exclusively for telecoms and IT resellers to gain access to cutting-edge technologies, extensive support, and lucrative incentives. […]
7 reasons to chose Vidicode UK for mobile phone roaming outside the EU
Reading Time: < 1 minuteExorbitant mobile phone roaming charges can significantly impact a business’s bottom line when employees travel to non-EU countries. With international travel becoming more common and remote work gaining popularity, it’s crucial to be aware of these costs and find ways to control them. Some carriers take 24 to 48 hours to inform you of the […]