Urgent Windows 10 End of Life-Sense customers, call now for help

Windows 10 Deadline October: What Call Recording System Owners Need to Know

Windows 10 Deadline October: What Call Recording System Owners Need to Know

Reading Time: 5 minutesAs we approach October 14, 2025, businesses across the UK face a critical decision point. Microsoft’s end-of-support announcement for Windows 10 isn’t just another routine upgrade cycle—it’s a watershed moment that will significantly impact how organisations manage their call recording infrastructure.

For companies operating on-premises call recording solutions, this transition presents both challenges and opportunities that extend far beyond a simple operating system update.

NEC MyCalls Users: Call Recording After NEC’s UK Market Withdrawal

Reading Time: 3 minutesFirst reported on August 13th 2024  The telecom landscape is rapidly evolving, with many phone system (PABX) manufacturers including NEC exiting the UK market. NEC business phone systems offered unique communications solution’s for many telecoms resellers and businesses particularly when integrated with the NEC MyCalls call recording platform. NEC’s exit has left hundreds of organisations […]

7 Million UK Premises* Affected by Copper Network Phase-Out

Reading Time: 2 minutesJanuary 2025: BT Openreach has announced a significant expansion of the new all-IP telephone network adding 163 new exchange locations where copper-based phone and broadband will no longer be sold. This latest development affects nearly one million additional premises, bringing the total number to approximately seven million.  Digital Transformation Raises Concerns for Elderly Population  This […]

Vidicode UK Approved WiredGov Supplier

Reading Time: < 1 minuteVidicode UK is now an approved supplier on the UK’s Number One government & public sector news alerting service WiredGov.   WiredGov is the leading official news and information distribution service to the entire UK Government and wider Public Sector, delivered in collaboration with COI’s Newswire Distribution Service (NDS) since 2001  The official broadcast channel for […]

NEC’s Exit from Premises-Based Phone Systems; How Vidicode can help.

Reading Time: 2 minutesThe telecom landscape is rapidly evolving, and with NEC’s recent announcement of its exit from premises-based phone systems, many businesses find themselves at a crossroads.  As we advance toward an all-IP telecoms network in 2027, it’s increasingly clear that numerous organisations still rely on traditional analogue and ISDN solutions. Despite being phased out, these systems […]

What is VoIP-Questions and Answers 

Reading Time: 3 minutesVoIP (Voice over Internet Protocol) is one of the cornerstones of any Unified Communications system (UC), enabling contact through audio, video, or text. VoIP works by converting your voice from audio signals into digital data transmitted rapidly to another user or group of users via ethernet or Wi-Fi over a Broadband connection.   VoIP is not […]

UK PSTN Copper Network Switch-Off Delayed Until January 31st, 2027

Reading Time: 2 minutesIn a significant development for the UK’s telecommunications landscape, the planned switch-off of the Public Switched Telephone Network (PSTN) copper network will be delayed until January 31st, 2027. This move responds to various technical challenges and feedback from the general public.  LATEST UPDATE – June 2025  Government and Telecoms Finally Launch Public Awareness Campaign  In […]

Vidicode UK Partnership & Prosperity Programme for Telecoms & IT Resellers

Reading Time: 4 minutesUnlock Success: Join Vidicode UK’s Partnership Programme for Telecoms & IT Resellers Join forces with a trusted telecom and IT solutions leader. Discover unparalleled call recording and speech analytics opportunities with Vidicode UK’s Partnership and Prosperity Programme, tailored exclusively for telecoms and IT resellers to gain access to cutting-edge technologies, extensive support, and lucrative incentives. […]

How will the 2025 telephone network switch off affect my call recording system?

Reading Time: < 1 minuteThe switch off of the Public Switched Telephone Network (PSTN) scheduled for 2025 in the UK will affect devices such as analogue and ISDN call recording systems as they will no longer be compatible with the new IP-based telephone systems. These devices require a specific type of connection to the PSTN system to function properly. […]

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