SMB and Enterprise Call Recording

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Vidicode Apresa Call Recording – analysing voice and data for compliance and business proficiency

The Apresa call recording system is suitable for any size of business and is available on premises, in the cloud or hosted. Offering a unique range of free features that are sure to improve business productivity and help you to comply with FCA and PCI regulations. Installation is easy for competant IT personal or via our qualified and experienced installation team. Why not talk to a member of our friendly, experienced team on 0203 4881498 to discouss your own requirements?


  • Fully Customisable Options
  • Multisite Networking
  • Screen Recording
  • No Windows upgrade costs
  • No CTI or TAPI Costs
  • Concurrent Licenses
  • Software Assurance
  • LDAP Integration
  • Hotdesking


  • Intuitive Graphic User Interface
  • Web browser access to recordings
  • Search by Date, Time and Duration
  • Advanced search by CLI (Calling Line Identity)
  • Search by Extension Name, Number and Customer Name
  • Add notes to each call for quick search and retrieval
  • Colour code calls for easy future search and retrieval


  • 256 Bit AES Encryption
  • SHA-2 cryptographic security (512 bit)
  • Authenticated User Rights (2-factor)
  • Comprehensive Audit Trail


  • GDPR Compliant
  • SSP NHS Approved
  • PCI DSS, FCA, Dodd Frank Compliant
  • Four options for muting credit/debit card payment details


  • Works with all phone systems/Hosted SIP
  • Compatible with Microsoft Teams
  • ISDN/SIP/SIP REC/Analogue
  • Hosted/Cloud/On-Premises
  • VM, Hyper V, Azure, AWS


  • Speech Analytics (word spotting)
  • Agent Evaluation and call scoring
  • Live Interactive Web Wallboards
  • Live Interactive Statistics
  • Live Trunk Reporting
  • Live Call Note Tag
  • Live Monitor