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# Vidicode UK

Providing and maintaining speech analytics, voice recording and compliant call recording solutions to individuals and global companies

## Sitemaps

- [XML Sitemap](https://vidicodeuk.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [News](https://vidicodeuk.com/news/) - The latest call recording news, compliance updates, AI speech analytics insights, and VoIP industry developments from Vidicode UK.
- [More Reasons To Record Financial Advisor Calls](https://vidicodeuk.com/more-reasons-to-record-financial-advisor-calls/) - 3 more reasons why Financial Advisors should be recording telephone calls As someone involved in the call recording industry for many years, I find it difficult to believe that the Insurance Ombudsman stressed the importance of firms recording critical telephone transactions some 15 years ago. Back in 2002 after numerous complaints, the Ombudsman stated 'It
- [The ICO, Data Protection & GDPR](https://vidicodeuk.com/data-protection-gdpr/) - 6 New Rules to check before recording your customers' phone calls The old Data Protection Act will be replaced on 25th May 2018 with new regulation called General Data Protection Regulation or GDPR for short. This will not be affected by the UK leaving the EU. Whilst many companies will be concentrating (hopefully) on other
- [How will the 2025 telephone network switch off affect my call recording system?](https://vidicodeuk.com/how-will-the-2025-telephone-network-switch-off-affect-my-call-recording-system/) - The switch off of the Public Switched Telephone Network (PSTN) scheduled for 2025 in the UK will affect devices such as analogue and ISDN call recording systems as they will no longer be compatible with the new IP-based telephone systems. These devices require a specific type of connection to the PSTN system to function properly.
- [7 reasons to chose Vidicode UK for mobile phone roaming outside the EU](https://vidicodeuk.com/mobile-roaming-solutions/) - Exorbitant mobile phone roaming charges can significantly impact a business’s bottom line when employees travel to non-EU countries. With international travel becoming more common and remote work gaining popularity, it's crucial to be aware of these costs and find ways to control them. Some carriers take 24 to 48 hours to inform you of the
- [Recording SIPREC / Other IP Sources With Apresa](https://vidicodeuk.com/record-calls-using-siprec/) - Record calls using SIPREC with Vidicode UK's Apresa system. Compatible with NEC, Panasonic, Mitel, ShoreTel, Unify, Gamma, Horizon, and all major SIP-based platforms. Free screen recording and PCI DSS included.
- [Revolutionise Your Call Recording with Vidicode V-Tap Range](https://vidicodeuk.com/revolutionise-your-call-recording-with-vidicode-v-tap-range/) - The V Tap call recording range is here, and it will revolutionise the way that SMB's record their calls. The V Tap recorder is available in analogue, ISDN2 (Basic Rate), ISDN30 (Primary Rate) and VoIP variations enabling calls to be recorded without the need for a PC or server, by recording calls directly to its
- [ICO and GDPR Call Recording Compliance](https://vidicodeuk.com/gdpr-compliance-guide/) - The old Data Protection Act was replaced on 25th May 2018 with new Europe wide regulation called General Data Protection Regulation (GDPR). There are 6 lawful bases to process and retain customer data which includes call recordings, cited by the Information Commissioners Office (ICO). Companies will have to decide and justify which of these bases
- [Vidicode UK Partnership & Prosperity Programme for Telecoms & IT Resellers](https://vidicodeuk.com/reseller-partnership-prosperity-programme/) - Unlock Success: Join Vidicode UK's Partnership Programme for Telecoms & IT Resellers Join forces with a trusted telecom and IT solutions leader. Discover unparalleled call recording and speech analytics opportunities with Vidicode UK's Partnership and Prosperity Programme, tailored exclusively for telecoms and IT resellers to gain access to cutting-edge technologies, extensive support, and lucrative incentives.
- [Apresa - Air Traffic Control & Trader Turret Voice Call Recording](https://vidicodeuk.com/call-recording-air-traffic/) - Discover the versatility of the Apresa Call Recording System by Vidicode UK. Seamlessly record communications across PSTN, VoIP, trader turrets, and radio. Now supporting ED-137C Volume 4 for Air Traffic Control, ensuring reliable, high-quality recordings for aviation, finance, and security sectors.
- [NEC's Exit from Premises-Based Phone Systems; How Vidicode can help.](https://vidicodeuk.com/nec-exits-from-premises-based-phone-systems/) - Discover how Vidicode UK is helping businesses transition smoothly from traditional premises-based phone systems to an all-IP future with scalable call recording solutions and AI-driven enhancements
- [What is VoIP-Questions and Answers ](https://vidicodeuk.com/what-is-voip-questions-and-answers/) - Comprehensive guide to VoIP technology, explaining how voice calls work over internet protocol and its role in unified communications systems.
- [UK PSTN Copper Network Switch-Off Delayed Until January 31st, 2027](https://vidicodeuk.com/all-ip-network-delay/) - All-IP-Network Delay I UK's PSTN copper network switch-off delayed to January 31st, 2027. Learn about this significant telecommunications update and its implications.
- [NEC MyCalls Users: Call Recording After NEC's UK Market Withdrawal](https://vidicodeuk.com/nec-mycalls-support-vidicode-uk/) - NEC no longer supports MyCalls call recording systems. Protect your call recording investment. Vidicode UK offers hardware and software upgrades, data export, migration to IP recording platforms and AI.
- [NHS Reforms and AI Transcription: Cutting Costs and Boosting Patient Care](https://vidicodeuk.com/nhs-reforms-and-ai-transcription/) - Discover how VoiceCrunch AI speech analytics helps NHS trusts cut costs by automating transcription and translation, freeing valuable staff resources for patient care
- [7 Million UK Premises* Affected by Copper Network Phase-Out](https://vidicodeuk.com/bt-openreach-digital-switchover-2027/) - January 2025: BT Openreach has announced a significant expansion of the new all-IP telephone network adding 163 new exchange locations where copper-based phone and broadband will no longer be sold. This latest development affects nearly one million additional premises, bringing the total number to approximately seven million. Digital Transformation Raises Concerns for Elderly Population This
- [Vidicode UK's DORA Compliance: Securing Financial Call Recording & Transcription Solutions](https://vidicodeuk.com/dora-compliance-financial-call-recording-security/) - Discover how Vidicode UK's call recording solutions meet DORA compliance requirements with two-factor authentication, encryption, and comprehensive audit trails for financial institutions.
- [Vidicode UK Approved WiredGov Supplier](https://vidicodeuk.com/wiredgov-approved-supplier/) - Vidicode UK is now an approved supplier on the UK's Number One government & public sector news alerting service WiredGov. WiredGov is the leading official news and information distribution service to the entire UK Government and wider Public Sector, delivered in collaboration with COI's Newswire Distribution Service (NDS) since 2001 The official broadcast channel for
- [Windows 10 Deadline October: What Call Recording System Owners Need to Know](https://vidicodeuk.com/windows-10-deadline-october-what-call-recording-system-owners-need-to-know/) - Windows 10 support ends October 2025. Discover migration compliance, costs, Linux alternatives & cloud call recording solutions for UK businesses.
- [Why Comprehensive Audit Trails Are Essential for Call Recording Compliance in 2025](https://vidicodeuk.com/fca-call-recording-audit-trail-requirements/) - Call recording systems have become indispensable for businesses operating in regulated industries, particularly those overseen by the Financial Conduct Authority (FCA), Payment Card Industry (PCI), and Data Protection regulations. The regulatory landscape demands not just the ability to record calls, but to maintain detailed, tamper-proof audit trails that can withstand scrutiny for years to come. Financial services firms are subject to stringent FCA requirements to retain call recordings for 5 to 7 years, accompanied by comprehensive audit trails that document every interaction with recorded data. This isn't merely about storage—it's about proving compliance through detailed documentation of who accessed what, when, and from where. 
- [Call Recorder VoIP Official Introduction](https://vidicodeuk.com/call-recorder-voip-official-introduction/) - Vidicode proudly presents the latest addition to the Call Recorder portfolio. This newly developed solution fits perfectly into our range of call recording solutions for small or medium-sized businesses or small teams within larger organisations using Voice over Internet Protocol (VoIP). The Call Recorder VoIP records the IP-phone on your desk. With optional licensing up to

## Pages

- [Home](https://vidicodeuk.com/) - Enterprise call recording and speech analytics solutions for UK businesses. GDPR, FCA and PCI DSS compliant. Trusted since 1994. Book a free demo today.
- [call-recording-for-pci](https://vidicodeuk.com/call-recording-for-pci/) - Maintain PCI DSS 4.0 compliance with secure call recording. Protect cardholder data and minimise fraud risks with Apresa's advanced features.
- [fca-call-recording-requirements](https://vidicodeuk.com/fca-call-recording-requirements/) - Learn about FCA & MiFID II call recording requirements for financial services firms. A comprehensive guide to compliance, storage periods & best practices.
- [Get In Touch](https://vidicodeuk.com/contact-us/) - Contact Vidicode UK for expert call recording solutions. Learn how we can enhance your business with advanced features like Speech Analytics AI, call monitoring, and seamless SIP line transitions
- [Book a Demo](https://vidicodeuk.com/book-a-demo/) - ✓ 30+ Years' Experience ✓ UK-Based Support ✓ FCA, GDPR & PCI DSS Compliant Choose the demo you'd like, and we'll get straight back to you. No forms to complete, no waiting around. 🤖 Speech Analytics Demo See VoiceCrunch AI in action, sentiment analysis, word spotting, and real-time compliance monitoring across your calls. Book Speech
- [Welcome to vidicodeuk](https://vidicodeuk.com/welcome-to-vidicodeuk/) - Continued Support for Retell Sense and Sense Call Analyser Customers Retell Ltd ceased trading in February 2022. Since then, Vidicode UK has continued to support Retell Sense and Sense Call Analyser customers, and in 2023 we formally acquired Retell's intellectual property rights, strengthening our ability to maintain and evolve these systems for the long term.
- [Privacy Policy](https://vidicodeuk.com/privacy-policy/) - 🔒 GDPR Compliant Privacy Policy & Data Protection Your privacy matters. Learn how Vidicode UK collects, uses, and protects your personal data in accordance with UK GDPR and data protection regulations. 📅 Last Updated: 11 November 2024 Quick Navigation → Introduction → Data Controller → Data We Collect → How We Collect Data → Legal
- [OEM Call Recording Solutions](https://vidicodeuk.com/oem-call-recording/) - Vidicode UK integrates call recording via an open API with phone system suppliers like Mitel and other technology partners. We ensure compatibility with any hosted phone system, cloud or on-premises.
- [about-vidicode](https://vidicodeuk.com/about-vidicode/) - Discover Vidicode UK's advanced call recording, speech analytics AI and transcription solutions. Boost customer service, ensure compliance, and secure legal proof for your business.
- [IP Telephony Networks-A Step Towards the Future](https://vidicodeuk.com/ip-telephony-key-benefits/) - Discover why the UK is transitioning to an all-IP telephone network by 2027. Learn about the efficiency, cost savings, and innovation it brings, plus tips for a smooth transition for businesses.
- [Apresa-Call-Recorder](https://vidicodeuk.com/apresa-call-recorder/) - Vidicode UK's Apresa provides a reliable, seamless call recording solution for businesses of all sizes. Future-proof system that swiftly locates calls, minimises wasted time, lowers costs, and delivers a rapid return on investment.
- [gdpr-call-recording](https://vidicodeuk.com/gdpr-call-recording/) - GDPR compliant call recording solutions for UK businesses. Learn your legal obligations, customer rights, and how Apresa keeps you compliant.
- [build-your-call-recording-solution](https://vidicodeuk.com/build-your-call-recording-solution/) - ✅ Plug-and-Play Options 🔒 FCA & GDPR Compliant 🇬🇧 UK-Based Support 📞 Legacy to IP Solutions ⭐ 30+ Years Experience Build Your Perfect Call Recording Solution Every business has different requirements. Whether you need a single desk recorder for a sole trader or an enterprise-wide system serving hundreds of agents across multiple sites, Vidicode UK
- [Vidicode eSIM: AI-Powered Scam Protection for Senior Mobile Users](https://vidicodeuk.com/vidicodeuk-esim-senior-mobile-security/) - Revolutionary eSIM service shields seniors post-2027 network switch-off. AI-powered call monitoring, transcription and family security alerts.
- [Speech Analytics](https://vidicodeuk.com/speech-analytics/) - VoiceCrunch speech analytics transforms customer service. Analyse recorded calls to uncover insights and improve patient, client interactions.
- [Terms and Conditions](https://vidicodeuk.com/terms-and-conditions/) - Terms & Conditions — Your Agreement with Vidicode UK These terms govern your use of Vidicode UK's products and services. Whether you are purchasing a call recording system, subscribing to our cloud-based SaaS platform, or exploring our enterprise solutions, please read the appropriate document below before placing your order. If you have any questions about
- [Apresa Call Recording Compatibility Guide](https://vidicodeuk.com/phone-system-compatibility-list/) - Apresa Call Recording Compatibility Guide The Vidicode UK Apresa Call Recorder seamlessly integrates with all major phone systems including NEC, Shoretel, Mitel MiVoice, Microsoft Teams, Avaya, Cisco, 3CX, WILDIX, Ring Central, and Unify. 🌐 Universal System Integration 🔒 FCA & PCI DSS Compliant 🚀 Future-Proof Technology 💰 Cost-Effective Solutions Reliable Call Recording for Every Business
- [Call Recording Success Stories and Testimonials](https://vidicodeuk.com/success-stories/) - Call Recording Success Stories & Customer Testimonials Vidicode UK delivers call recording excellence to businesses across the UK and beyond. From regulatory compliance to enhanced training and superior customer service, discover how our solutions transform operations. 30+ Years of Excellence 100% Customer Satisfaction Focus UK Based Support Team 24/7 Comprehensive Support Delivering Call Recording Excellence
- [Shop](https://vidicodeuk.com/shop/)
- [Mobile Call Recording](https://vidicodeuk.com/mobile-call-recording/) - Eliminate bill shock and simplify global mobile use with Vidicode UK's eSIM plans. Seamless, fixed-cost coverage in 39 countries for business communications.
- [Microsoft Teams Recording](https://vidicodeuk.com/microsoft-teams-recording/) - Secure, FCA-compliant call recording solutions for Microsoft Teams. Enhance teamwork and collaboration while maintaining compliance standards.
- [ai-call-transcription-software](https://vidicodeuk.com/ai-call-transcription-software/) - Transcribe and translate business calls automatically with VoiceCrunch AI. 95%+ accuracy, GDPR secure and FCA compliant. UK-based support. Book a free demo.
- [Secure Call Recording for a Travel Broker](https://vidicodeuk.com/secure-call-recording-for-a-travel-broker/) - Secure Call Recording for a Travel Broker How TravelUp protects customer data and enhances service quality with Vidicode UK’s enterprise Apresa call recording solution Book A Demo 🏢 Travel & Tourism ☏ Call Centre Recording 🔒 GDPR Compliant Secure About TravelUp Since its inception in 2004, TravelUp has aimed to make worldwide travel effortless for
- [Home](https://vidicodeuk.com/home-22/) - Record Analyse Transform This is the heading Lorem ipsum dolor sit amet consectetur adipiscing elit dolor This is the heading Lorem ipsum dolor sit amet consectetur adipiscing elit dolor Click Here How much is your service? £50 one off fee. Item #2 Item #3

## Case Studies

- [Maintaining High Customer Experience Standards with Call Recording](https://vidicodeuk.com/case-studies/maintaining-high-customer-experience-standards-with-call-recording/) - How MSL Motor Group uses Vidicode UK's Apresa call recording system to maintain premium customer service standards, resolve disputes with definitive proof, and identify staff training opportunities.
- [Customer Research Programme Call Recording](https://vidicodeuk.com/case-studies/customer-research-programme-call-recording/) - How TLF Research records 150,000 telephone interviews annually using Vidicode UK's Apresa call recording system, with GDPR-compliant encrypted storage and rapid call retrieval.
- [Call Recording Case Study for a Lone Worker Company](https://vidicodeuk.com/case-studies/call-recording-for-a-lone-worker-company/) - Discover how Vidicode UK's call recording improved monitoring and emergency response for a lone worker company.
- [FCA Compliant Call Recording: Asset Management](https://vidicodeuk.com/case-studies/fca-compliant-call-recording-asset-management/) - Ensure financial traders' efficiency and FCA compliance with the Vidicode UK Apresa call recording solution for investment management companies.
- [Compliant Call Recording for TV Shopping Channel](https://vidicodeuk.com/case-studies/compliant-call-recording-for-tv-shopping-channel/) - Explore how a home shopping channel stays PCI compliant by securely managing payment card data without recording it during customer interactions.
- [FCA Compliant Call Recording for Private Medical Insurance Broker](https://vidicodeuk.com/case-studies/fca-compliant-call-recording-for-private-medical-insurance-broker/) - Explore how Vidicode UK's tailored call recording solutions assist private medical insurance companies with call tracking, management, and annotation for FCA compliance.
- [PCI DSS Compliance for Motor Dealerships](https://vidicodeuk.com/case-studies/pci-dss-compliance-for-motor-dealerships/) - Shropshire's long-established family motor dealership with Citroen, DS, Dacia, Renault, Peugeot, MG, and Subaru brands, serving customers for over 40 years.
- [FCA Regulatory Compliant Call Recording](https://vidicodeuk.com/case-studies/fca-regulatory-compliant-call-recording/) - Discover how Vidicode UK ensures regulatory compliance for Forex Traders with its advanced call recording solutions.
- [Secure Call Recording for a Travel Broker](https://vidicodeuk.com/case-studies/secure-call-recording-for-a-travel-broker/)
- [](https://vidicodeuk.com/case-studies/1266/)

## Products

- [V Tap Analogue 2 Call Recorder](https://vidicodeuk.com/product/v-tap-analogue-2-call-recorder/) - The Vidicode UK V-Tap analogue is ideal for small businesses: The V-Tap Analogue 2 is ideal for businesses seeking reliable and straightforward analogue audio recording. Its ability to store recordings on an SD card and transfer data over the network ensures local and remote accessibility. The device’s compatibility with our Apresa enterprise system and V-Archive software further enhances its functionality, making it a comprehensive recording tool for various audio sources. Upgrade your audio recording system with the V-Tap Analogue 2 and experience seamless, secure, and efficient call recording. The V-Tap Analogue 2 offers a robust hardware and software solution for recording analogue audio. This versatile device can operate stand-alone, capturing audio from various sources including: Analogue telephone lines Telephone handsets Microphones Radio transceivers Other audio sources Effortless Storage and Network Transfer SD Card Storage: An SD card (FAT32 formatted) is mandatory, providing ample storage capacity for weeks or even months of recordings, depending on the card size. Network Connectivity: The V-Tap Analogue 2 connects via a network cable or Wi-Fi (when available) for flexible setup and data transfer. Web Interface: Easy configuration through a web interface accessible from any browser, allowing users to adjust settings conveniently. Vidicode-UK-VTAP-brochure
- [Call Recorder ISDN 2 (BRI)](https://vidicodeuk.com/product/call-recorder-isdn-2/) - Call Recorder ISDN 2 (BRI) — plug-and-go Basic Rate ISDN recording for SMBs. Up to 8 channels, CryptoCard encryption, Pass Through Mode, Caller ID, and selective recording via star commands. UK-supplied by Vidicode UK.
- [Retell 957 Call Recording Software](https://vidicodeuk.com/product/retell-957-call-recording-software/) - Retell 957 call recording software for Windows PCs — compatible with analogue, digital, and SIP handsets. Automatic recording, encryption, call tagging, and archiving. Single-desk solution by Vidicode UK
- [Call Recorder Apresa Compact](https://vidicodeuk.com/product/call-recorder-apresa-compact/) - Compact Apresa call recorder for up to 10 VoIP or 8 analogue/digital lines. PCI-DSS compliant, screen recording, multi-user access. UK-supplied by Vidicode UK.
- [Call Recorder Single II](https://vidicodeuk.com/product/call-recorder-single-ii/) - Desktop call recording for analogue, digital, IP and Microsoft Teams phones. Secure encryption, unlimited capacity. UK-supplied by Vidicode UK.
- [Retell 156 Recording Connector](https://vidicodeuk.com/product/retell-156-recording-connector/) - The Retell 156 Recording Connector connects audio recording devices to your phone handset via a 3.5mm plug. Record calls to a cassette or dictation device. From Vidicode UK.
- [Capture and Forward Your VoIP Calls with V-Tap VoIP](https://vidicodeuk.com/product/v-tap-voip/) - The V-Tap VoIP captures and forwards VoIP calls over an IP network. Supports up to 30 recording licences, SD card storage, PoE, and G.711/G.729 CODECs. From Vidicode UK.
- [Call Recorder FeaturePhone 175 SD](https://vidicodeuk.com/product/call-recorder-featurephone-175-sd/) - The FeaturePhone 175 SD is an analogue single desk call recorder with 1500 hours of SD card storage, hands-free use, and encrypted playback. Single user recording from Vidicode UK.
- [Call Recorder PICO USB — Single Desk Phone Recording | Vidicode UK](https://vidicodeuk.com/product/call-recorder-pico/) - Call Recorder Pico is a USB call recorder for seamless phone-to-PC recording for single-desk users and home workers. Seamless connection between most telephone handsets with a curly cord and PC's with a USB A port Includes call recording software with auto or manual recording Search by Date, Week, Time of day, Duration of the call, Device, Telephone number, Name, or Notes Storage capacity up to 180 hours per GB free disk space Playback a recording down the line in another call Call Recorder Pico is compatible with Windows 7, 8 and 10. It will not run on a Mac or OS X. E-mailing recorded calls from the easily searchable database Download Brochure
- [Retell 157 Recording Connector](https://vidicodeuk.com/product/retell-157-recording-connector/) - The 157 recording connector is designed to connect audio recording devices between the handset and the base of your phone. This connector is suitable for connecting to a PC. The 157 connects to the handset socket under your phone and can also play recordings back down the line to the far party. For use with the PC sound card & recording software Protection against power surge to PC Connects to curly cord of phone 3.5mm audio plug Record and play switch Play recordings back over the phone Please note that this is not a powered adaptor Download Brochure
- [Retell 145 Telephone Recording Connector](https://vidicodeuk.com/product/retell-145-telephone-recording-connector/) - The Retell 145 connector is a small device which allows audio recorders to be connected to an analogue telephone wall socket (ie from cordless telephones). Will also record any extension connected to the same telephone line. Once connected the Retell 145 will let you record calls to your device. This connector is not suitable for connecting to a PC (the 157 connector is suitable for PC connections). Key Features Ideal for home or home office use where the telephone lines are analogue. Will record from all extensions, whichever socket it is plugged into. Can be used with most audio recorders with a 3.5 mm microphone socket Meets the safety requirements of EN60950 of the R&TTE directive. Contains an electronic barrier to protect the user from any dangerous voltages on the telephone network. Length of cable is 2m. Can also be used on cable companies sockets. Incorporates a double adaptor to plug telephone into the same socket as the 145 telephone-recording adaptor. How To Use To fit the Retell 145 connector between the telephone and recording device is very easy. Simply unplug the telephone's line cable from its BT socket, plug the double adaptor supplied with the Retell 145 connector in, plug the Retell 145 connector into the smaller socket and plug the telephone line cable into the larger socket. At the other end of the Retell 145 is a 3.5mm jack plug to connect to the microphone input socket on your audio recorder.
- [Vidicode UK V-Mic: Professional Audio Recording Unit](https://vidicodeuk.com/product/vidicode-uk-v-mic-professional-audio-recording-unit/) - V-Mic: Professional Audio Recording Unit Welcome to Vidicode UK's V-Mic, an adaptable recording device crafted for effortless audio recording, whether using the built-in or an external microphone. With its user-friendly single-button operation, the V-Mic stands as a standalone device, complete with SD card support for hassle-free storage.
- [Voice Server Espero PRI (19" Rack Mount Only)](https://vidicodeuk.com/product/voice-server-espero-pri-19-rack-mount-only/) - This fully integrated business solution includes call recording, answering machine, voice mail, IVR and Call Queuing functionality for small and medium sized businesses. Have you ever been put on hold almost indefinitely not knowing how long it will take, or been transferred to the wrong department or person. Chances are in this day and age you can say yes to these questions and that you do not want this to happen with (potential) customers that try to reach your company. The Vidicode IVR solution. People calling you will get a quick reaction, can be transferred to free employees, can leave personal voice mail messages and the system will provide them with information. This all of course only when, if and how YOU want this to happen. The Voice Server is designed with accessibility in mind. It will pick up the phone immediately. It will take a message and make sure it is delivered. If lines are temporarily busy it keeps callers in an intelligent waiting queue telling them where they are in the queue and use the time to inform them about your products or services. This could prevent customers from taking their business elsewhere. Because the Espero is action driven, you can setup the system with the following parameters in mind: What number is the caller trying to reach and when does he do so. The incoming number list and the time schedule are the two foremost tools to setup a Voice Server exactly the way you want it. Voice Server ISDN Download Brochure
- [Call Recorder Apresa Software Only](https://vidicodeuk.com/product/call-recorder-apresa-software-only/) - Vidicode UK Apresa recorder is compatible with all hosted SIP providers Apresa's software-only option offers unmatched call recording flexibility, ensuring effortless installation on a virtual machine or your preferred local hardware. This versatile choice encompasses all the features of our fully installed Apresa call recording system. For hosted IP/SIP users seeking cost-effective solutions to enhance business efficiency, it's crucial to consider call storage, compliance, and data management. Discover the convenience of our software-only solution for your call recording needs, tailored to support your business goals. Download Brochure - Call-Recorder-Apresa
- [Call Recorder Apresa Standard](https://vidicodeuk.com/product/call-recorder-apresa-standard/) - Vidicode UK's Apresa Call Recorder delivers comprehensive call recording for businesses of all sizes with flexible deployment options. Available as on-premises or cloud-based solutions, Apresa integrates seamlessly with any phone system, including VoIP, Microsoft Teams, and 3CX platforms. This robust call recording solution offers enterprise-grade security, FCA/PCI and GDPR compliance, and feature-rich functionality that enhances operational efficiency while boosting business performance. Whether you need traditional telephony recording or modern unified communications capture, Apresa adapts to your infrastructure requirements seamlessly. View more about the Call Recorder Apresa Download Brochure
- [Voice Server Anuncio PRI - Never Miss a Call Again](https://vidicodeuk.com/product/voice-server-anuncio-pri-never-miss-a-call-again/) - Discover the Voice Server Anuncio PRI for ISDN30. With personalised announcements and a waiting queue, your callers will always feel attended to, and you will never miss a call. Never miss an incoming call with Voice Server Anuncio PRI for ISDN 30. Callers receive immediate or delayed responses with personalised announcements. Telephone operators can interact with calls, putting callers in a waiting queue. Manage all incoming telephone traffic effortlessly. Customise announcements for each telephone number. Create a timetable for different announcements throughout the day and night. Download Brochure
- [Voice Server Anuncio ISDN-Personalised Call Handling](https://vidicodeuk.com/product/voice-server-anuncio-isdn-personalised-call-handling/) - Discover how the Voice Server Anuncio ensures you never miss an incoming call. With personalised announcements and call queuing, your callers will always have a positive experience. Customise your telephone numbers and schedule announcements for different times of day or night. Download Brochure
- [Voice Server Espero ISDN](https://vidicodeuk.com/product/voice-server-espero-isdn/) - Have you ever been put on hold almost indefinitely not knowing how long it will take, or been transferred to the wrong department or person. Chances are in this day and age you can say yes to these questions and that you do not want this to happen with (potential) customers that try to reach your company. The Vidicode IVR solution. People calling you will get a quick reaction, can be transferred to free employees, can leave personal voice mail messages and the system will provide them with information. This all of course only when, if and how YOU want this to happen. Download Brochure
- [Call Recorder PRI (19'' Rack mount only)](https://vidicodeuk.com/product/call-recorder-pri-19-rack-mount-only/) - The Call Recorder PRI models are Vidicode’s top models for recording from ISDN Primary rate (30 channels, also referred to as E1). The PRI is manufactured with the latest techniques developed by Vidicode to make it the most easy to install, yet flexible E1 recorder. Why would you need a Call Recorder PRI? Some possible answers could be: To protect your organisation when employees trustingly act on something agreed by telephone, such as an order placed. To justify that employees have responded well to the demands of people and organisations, for example in healthcare. To protect our employees against threats. Download Brochure
- [Analogue Call Recorder Quarto (19" Rack Mount Only)](https://vidicodeuk.com/product/analogue-call-recorder-quarto-19-rack-mount-only/) - Whether you need to retrieve agreements, enhance safety protocols, or keep a meticulous account of actions, our Quarto Call Recorder is the ideal solution for harnessing the power of recorded telephone calls. Designed and optimised for capturing audio from analogue sources, this telephone call recorder is the ultimate choice for recording from analogue telephone lines, radio communication equipment, or any other analogue audio signal. The Quarto accommodates up to 4 analogue lines and is designed for a seamless experience to get you up and running in no time. It's as simple as plug-and-play. If you don’t have an experienced IT professional, we offer an installation service to ensure a hassle-free setup. For even more recording capabilities, don’t forget to explore our 8-line solution, the Call Recorder Octo or our VoIP Call Recording for small, medium and large enterprises. Download Brochure
- [Analogue Call Recorder Octo (19" Rack mount only)](https://vidicodeuk.com/product/analogue-call-recorder-octo-19-rack-mount-only/) - When it comes to recovering agreements, elevating safety protocols, or maintaining meticulous records of actions, our Octo Call Recorder is the perfect solution for your needs. Engineered and fine-tuned to capture audio from analogue sources, this automatic telephone call recorder is the ultimate choice for recording from analogue telephone lines, radio communication equipment, or other analogue audio signals. The Octo can accommodate up to 8 analogue lines, offering a versatile solution for businesses and professionals in search of dependable call recording options. This product is designed for effortless setup, making it a plug-and-play solution. Download Brochure
- [Record VoIP Calls Simply and Affordably with Call Recorder VoIP](https://vidicodeuk.com/product/record-voip-calls-simply-and-affordably-with-call-recorder-voip/) - Record VoIP Calls Automatically with 1-4 Channel Hardware Solution The Vidicode UK Call Recorder VoIP captures every business conversation automatically, storing calls in a comprehensive, searchable database. This plug-and-play hardware solution handles 1 to 4 VoIP channels simultaneously, making it perfect for small businesses, professional practices, and growing organisations that need reliable call recording VoIP capabilities. What Makes Our VoIP Call Recording Different? Instant Setup, Zero Configuration Required. Your Call Recorder VoIP system arrives pre-configured with everything needed for immediate deployment. Connect to your network using the included Ethernet ports for LAN, PC, and telephone system integration. Universal VoIP Protocol Support Record calls from any VoIP system, including: SIP (Session Initiation Protocol) H.323 video conferencing Cisco IP phones Unify (formerly Siemens) systems Alcatel-Lucent platforms Aastra networks Avaya communications Desktop and soft phone applications How Does Call Recording for VoIP Work? Every conversation is automatically recorded, stored and indexed with essential metadata: Timestamps: Exact date and time of each call Call Duration: Complete conversation length tracking Phone Numbers: Caller ID and destination numbers Call Direction: Inbound, outbound, and internal calls Search Tags: Custom categorisation options Advanced Database Search Features Locate any recorded conversation within seconds using our powerful search tools. Filter by date ranges, phone numbers, call duration, or custom tags to find exactly what you need from thousands of stored recordings. Call Recorder VoIP Technical Specifications Recording Channels: 1 to 4 simultaneous VoIP lines Storage Format: Compressed digital audio files Network Integration: Ethernet ports for LAN/PC/Phone system Database Type: Comprehensive, searchable storage Security Password-controlled access Licensing: included, up to 3 additional licenses available Setup Time: Under 15 minutes plug-and-play installation Scalable VoIP Call Recording Solutions Outgrowing your 4-channel capacity? Our Apresa multi-channel solution includes advanced features and higher capacity for larger organisations, call centres, and businesses requiring extensive call recording and VoIP capabilities. Apresa Call Recording Features Include: Unlimited channel capacity Advanced analytics and reporting Cloud storage integration Multi-location deployment Compliance with FCA, GDPR and PCI regulations Option for Speech Analytics and transcription Start Recording Your VoIP Calls Today Transform your business communications with professional call recording VoIP hardware that works immediately out of the box. Whether you need to record one phone or manage multiple channels, our solution scales with your business needs. The Call Recorder VoIP comes standard with one recording license. Up to three additional licenses can be added if needed. Quick Guide - How to install the Call Recorder VoIP Download Brochure
- [Call Recording Software -Oygo](https://vidicodeuk.com/product/call-recording-software-oygo/) - Oygo’s software stores recorded calls directly on the hard disc of your PC or laptop, making it ideal for recording business softphone calls or headset calls at a single desk. Enjoy automatic recording or record on demand Advanced searches by Date, Time, Duration, Notes, Name, & and device Seamlessly import and export complete archives for backup purposes Easily playback and email recordings Keep your recordings secure with password protection Customise your call listing display with user-specified options Utilise the convenient Notes field and Names field Download Brochure

## Categories

- [Compliance](https://vidicodeuk.com/category/compliance/)
- [AI&Analytics](https://vidicodeuk.com/category/ai-analytics/)
- [Telecom&PSTN](https://vidicodeuk.com/category/telecom/)
- [VoIP](https://vidicodeuk.com/category/voip/)
- [NHS & Healthcare](https://vidicodeuk.com/category/nhs/)

## Product categories

- [Single Desk Call Recording Software and Devices](https://vidicodeuk.com/product-category/single-desk-call-recording-software-and-devices/)
- [Plug & Play Call Recording for SMEs and Small Contact Centres](https://vidicodeuk.com/product-category/plug-play-call-recording-for-smes-and-small-contact-centres/)
- [Medium to Large Enterprise Call Recording Systems](https://vidicodeuk.com/product-category/medium-to-large-enterprise-call-recording-systems/)
- [Voice Servers and Announcers](https://vidicodeuk.com/product-category/voice-servers-and-announcers/)
- [Call Recording Connectors and Accessories](https://vidicodeuk.com/product-category/call-recording-connectors-and-accessories/)