Vidicode UK’s DORA Compliance: Securing Financial Call Recording & Transcription Solutions

The Digital Operational Resilience Act (DORA) is a new European framework that focuses on embedding a more robust and resilient approach to delivering digital capabilities for financial entities.” 

DORA doesn’t directly apply to UK companies. However, many UK financial firms need to comply with DORA if they: 

    Operate in the EU market 

    Are subsidiaries of EU companies 

    Provide services to EU financial entities 

Vidicode UK Statement on DORA Compliance and Security Features 

As a leading provider of call recording and transcription solutions to the financial sector, Vidicode UK confirms our commitment to meeting the evolving regulatory landscape, including DORA requirements for EU operations and UK operational resilience standards. 

Our systems are designed to support financial institutions’ compliance obligations through:  

Security & Authentication 

    Two-factor authentication (TFA) across all access points 

    Comprehensive audit trail with advanced search capabilities for all recordings 

    Proprietary fingerprinting technology and encryption protocols for enhanced security 

    Role-based access control with granular permissions management 

Operational Resilience 

    Flexible retention periods with no time limitations on recording storage 

    Robust business continuity features including automated backup systems 

    Regular security testing and updates to maintain resilience 

    Detailed incident reporting and response capabilities 

Risk Management 

    Cloud concentration risk mitigation through hybrid deployment options 

    Clear exit strategies and data portability 

    Regular penetration testing and security assessments 

    Comprehensive ICT risk monitoring and reporting 

Our solutions are specifically engineered to help financial institutions meet their regulatory obligations while maintaining operational efficiency. We maintain ongoing compliance reviews to ensure our systems evolve with changing regulatory requirements across UK and EU jurisdictions. 

For specific compliance queries or detailed technical specifications, don’t hesitate to get in touch with our compliance team at enquiries@vidicodeuk.com 

Useful link to DORA information