Terms & Conditions — Your Agreement with Vidicode UK
These terms govern your use of Vidicode UK's products and services. Whether you are purchasing a call recording system, subscribing to our cloud-based SaaS platform, or exploring our enterprise solutions, please read the appropriate document below before placing your order.
If you have any questions about our terms, our team is here to help. Contact us on 020 3488 1498 or email enquiries@vidicodeuk.com — Monday to Friday, 9:00–17:30.
Download Our Terms Documents
Terms & Conditions — Purchased System
Applies to all hardware call recording systems and on-premises solutions purchased directly from Vidicode UK. Covers supply, installation, warranties, and support obligations.
⬇ Download PDFTerms & Conditions — SaaS (Cloud)
Applies to all cloud-hosted and subscription-based call recording services, including Microsoft Teams recording and hosted Apresa solutions. Covers licensing, data retention, and service levels.
⬇ Download PDFOrder Acceptance Form
Required to confirm and authorise your purchase. Please complete and return this form alongside your order to enable us to process your solution without delay.
⬇ Download PDFCompany Information
Registered Company
Vidicode UK Ltd
Company Registration No: 09716761
VAT No: GB222024567
LEI No: 984500J560SB0BFXZ874
Registered Address
Suite F — Denaby Point
Coalpit Road, Denaby Main
England, DN12 4LH
Contact
📞 020 3488 1498
✉️ enquiries@vidicodeuk.com
Mon–Fri, 9:00–17:30
Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
Have a question about our terms before placing an order? Our UK-based team is happy to walk you through anything — no obligation, no jargon.