Specialists in Call Recording,Call Management & Monitoring,Speech Analytics & Transcription
Get in TouchTransform your business with affordable Call Recording and Speech Analytics.
Vidicode has supplied innovative, affordable call recording and voice technology solutions worldwide for over 30 years.
We design and develop feature-rich call recording and voice technology solutions to meet our customers’ daily business challenges, improve performance, eliminate outdated manual procedures and uphold critical PCI DSS, FCA, and GDPR compliance requirements for small, medium and large companies.
This starts with understanding your unique business requirements, including any transition from the PSTN to the digital network, requirements for flexible SIP lines and provisioning of cloud-based telephony, including Microsoft Teams, 3CX and more.
Review the standard choices below or go to ‘Our Solutions’ in the menu.
Single Desk User DIY Solutions
SaaS for OEM Collaboration
SMB & Enterprise Recording
Apresa-Call Recording for all business types
Discover Apresa: a flexible and compliant call recording system for all types of businesses encompassing analogue, ISDN 2, ISDN 30, radio or VoIP lines and extensions.
Providing a global overview of customer-facing activities, it seamlessly integrates call and screen recording and offers standard features to ensure PCI DSS, MiFID I & II, Dodd-Frank, and GDPR compliance.
With options including Live Wall Board, Quality Management, Speech Analytics AI and Mobile Phone recording, Apresa is compatible with all types of on-premises or cloud-based phone systems.
Case Studies
Since its inception in 2004, TravelUp has aimed to make worldwide travel effortless for its customers. With so many options for a customer, its bespoke deal finder technology searches masses of different suppliers simultaneously. It quickly returns all the best available deals for flights, hotels or full... Full Case Study
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Based in Huddersfield and proud of their Yorkshire heritage TLF Research boast a proven track record of improving the customer experience, satisfaction, and loyalty of their client’s companies through the design and running of customer research programmes. As a full-service agency TLF has assisted customers including Visa, Calor, Co-op and Saint... Full Case Study
Over the last 20 years, SoloProtect has innovated and evolved to provide an industry-leading lone worker safety solution that is used by thousands of people across the world. SoloProtect work with public, private, and charity sector organisations that employ large numbers of staff who work alone, are community-based, or are required... Full Case Study
As one of Shropshire’s biggest and longest established Motor Dealerships Budgen Motors prides itself on giving excellent service to all its customers. Budgen has been in Shropshire for 40 years and it is still family run today.Originally started by Tommy Budgen in the 70s, Budgen was taken over by the late... Full Case Study
MSL Motor Group was founded by Stephen O’Flaherty who is widely celebrated as one of the great pioneers of modern Irish motoring. His grandson, who is also named Stephen O’Flaherty, is the Chairman of MSL Motor Group today.The O’Flaherty family have a long history in the Irish motor industry and have... Full Case Study
When Infinity Group, one of the UK’s largest IT and Telephony providers were tasked by Right to Health, to find a reliable, user friendly call recording platform that met FCA* compliance standards they turned to Vidicode UK and call recording expert Everton Stuart.Right to Health, founded in 2001, specialise in finding... Full Case Study
DF Markets (Delta Financial Markets Ltd.) is a Forex, CFD and Financial Spread Betting provider established and located in Canary Wharf, London. The company is regulated by the Financial Conduct Authority (FCA register number 534027). The protection of client funds is provided by the Financial Services Compensation Scheme (FSCS). DF Markets offers... Full Case Study
Founded in 1986 by John Mills and now a global operation, JML was once a small family company that developed through consumer exhibitions with exciting live demonstrations of innovative products. Over the last two decades we’ve grown into a household name, one of the nation’s favourite brands and a world leader... Full Case Study
The company was founded in 2003, but in 2007, with the arrival of the new shareholder, we dedicated particular resources and energy to the Investment Management business, focusing on the search for good results and outperformance of the benchmark indices. Our team’s best management skills lie in UCITS Funds and Alternative... Full Case Study