Call Recording, Transcription, Speech & Voice Analytics

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Transform your business with affordable Call Recording, Transcription, Speech & Voice Analytics

For 30 years, across 30 countries, Vidicode has supplied and supported innovative, affordable call and voice recording solutions.
We design, develop, and manufacture call recording platforms in close partnership with our IT, telecoms and OEM partners and their customers to meet daily business challenges, improve performance and exceed customer expectations.

In an increasingly litigious world, our systems prove “who said what”, solve critical PCI, FCA, and GDPR compliance requirements and improve the customer experience for small, medium and large companies.

Single User/Desk SIMPLE

Working from home or owner business? Record easily from a headset or phone. Call recording software and phones

SaaS for OEM EFFECTIVE

Call recording SaaS. Let’s collaborate! Multi-tenancy, open API, software-only, Compliant, feature-rich and profitable

 

SMB & Enterprise SECURE

Any phone system, any size. On-premises hosted or cloud Compatible, compliant, secure

Apresa-Call Recording for all business types

Apresa supports a wide range of phone systems including SIP, Analogue, ISDN and digital, installed on premises, hosted or cloud.

Apresa integrates call recording with screen recording providing a global view of all customer facing activities for any size of business.

Compliance with PCI DSS for debit/credit card transactions, MiFID I & II for the FCA, stop/delete recording for GDPR are standard features.

Options include Live Wall Board, Quality Management, and Speech Analytics with word/phrase spotting and transcription, making Apresa a powerful, and flexible addition to any business.

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Our Clients

TravelUp

Since its inception in 2004, TravelUp has aimed to make worldwide travel effortless for its customers. With so many options for a customer, its bespoke deal finder technology searches masses of different suppliers simultaneously. It quickly returns all the best available deals for flights, hotels or full... Read more

Games Workshop

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TLF - The Leadership Factor

Based in Huddersfield and proud of their Yorkshire heritage TLF Research boast a proven track record of improving the customer experience, satisfaction, and loyalty of their client’s companies through the design and running of customer research programmes. As a full-service agency TLF has assisted customers including Visa, Calor, Co-op and Saint... Read more

SoloProtect

Over the last 20 years, SoloProtect has innovated and evolved to provide an industry-leading lone worker safety solution that is used by thousands of people across the world. SoloProtect work with public, private, and charity sector organisations that employ large numbers of staff who work alone, are community-based, or are required... Read more

Budgen Motors

As one of Shropshire’s biggest and longest established Motor Dealerships Budgen prides itself on giving excellent service to all its customers. Budgen has been in Shropshire for 40 years and it is still family run today. Originally started by Tommy Budgen in the 70s, Budgen was taken over by the late Robin... Read more

MSL Motor Group

MSL Motor Group was founded by Stephen O’Flaherty who is widely celebrated as one of the great pioneers of modern Irish motoring. His grandson, who is also named Stephen O’Flaherty, is the Chairman of MSL Motor Group today. The O’Flaherty family have a long history in the Irish motor industry and have... Read more

Right to Health

When Infinity Group, one of the UK’s largest IT and Telephony providers were tasked by Right to Health, to find a reliable, user friendly call recording platform that met FCA* compliance standards they turned to Vidicode UK and call recording expert Everton Stuart. Right to Health, founded in 2001, specialise in finding... Read more

DF Markets

DF Markets (Delta Financial Markets Ltd.) is a Forex, CFD and Financial Spread Betting provider established and located in Canary Wharf, London. The company is regulated by the Financial Conduct Authority (FCA register number 534027). The protection of client funds is provided by the Financial Services Compensation Scheme (FSCS). DF Markets offers... Read more

JML

Founded in 1986 by John Mills and now a global operation, JML was once a small family company that developed through consumer exhibitions with exciting live demonstrations of innovative products. Over the last two decades we’ve grown into a household name, one of the nation’s favourite brands and a world leader... Read more

Albemarle

The company was founded in 2003, but in 2007, with the arrival of the new shareholder, we dedicated particular resources and energy to the Investment Management business, focusing on the search for good results and outperformance of the benchmark indices. Our team’s best management skills lie in UCITS Funds and Alternative... Read more