Vidicode design develops and manufactures sophisticated communication solutions

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Vidicode design develops and manufactures sophisticated communication solutions, such as digital telephone recorders, digital audio recorders, professional answering equipment, network fax servers and voice recorders. We have been active now for over 35 years in over 35 countries.

Our strength lies with our dedicated development team and close cooperation with our distributors and resellers. Being a company driven by the passion for functional technology we aim to provide customers with solutions that are easy to implement and maintain. Flexibility is standard practice.

Case Studies

TLF - The Leadership Factor

The Challenge

TLF’s needed to record thousands of telephone interviews and store them securely, ensuring compliance with data protection legislation whilst at the same time requiring easy and rapid access to…

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SoloProtect

The Challenge

SoloProtect required a slightly different approach to the norm of blanket recording all calls. With lone workers visiting various premises, a more individual approach was needed. A worker can leave a…

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Budgen Motors

The Challenge

In line with FCA (Financial Conduct Authority) regulations, Budgen is required to record telephone calls where a car finance transaction is required.
In addition, Budgen takes payments over the…

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MSL Motor Group

The Challenge

Maintaining high standards of customer service and support as well ensuring that sales and service opportunities are maximised are paramount to the success of the MSL. Customers ask a myriad of…

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Right to Health

The Challenge

The Vidicode Apresa IP Recording System was chosen by Right to Health and Infinity Group for its ability to search for and find recorded calls rapidly, add notes to each call, email recordings and…

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DF Markets

The Challenge

We had investigated many solutions over the years and have spent many hours trying to make the solutions fit our regulatory & Treating Customers Fairly (TCF) needs. With our growth plans, MiFID,…

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JML

The Challenge

JML required a PCI compliant call recorder for our contact centre which includes Customer service and inbound sales calls

The Vidicode UK Apresa recording solution proved to be the best solution…

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Albemarle

The Challenge

Albemarle Asset Management required a FCA compliant call recorder for traders in London. We utilised the services of our IT support company ITD to assist us in finding the…

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