The telecom landscape is rapidly evolving, and with NEC’s recent announcement of its exit from premises-based phone systems, many businesses find themselves at a crossroads.
As we advance toward an all-IP telecoms network in 2027, it’s increasingly clear that numerous organisations still rely on traditional analogue and ISDN solutions. Despite being phased out, these systems remain critical for many businesses, especially those requiring robust call recording capabilities.
For many companies, switching to an all-IP network isn’t just a matter of upgrading technology; it involves ensuring that vital communication and recording infrastructures continue to operate smoothly. The transition poses significant challenges, particularly for sectors like healthcare, legal services, and small businesses that depend on premises-based systems to manage sensitive calls.
Vidicode UK: Bridging the Telecom Gap
Vidicode UK has always offered tailored solutions to meet the specific needs of companies that require on-premises call recording and will continue to do so as the industry shifts towards all IP-based communications.
Flexible and Scalable Call Recording Solutions
Whether you’re a business, health centre, doctor’s surgery, or legal office, Vidicode UK provides scalable solutions that seamlessly integrate with your existing phone system. Our small plug-and-play call recording units are available in various configurations. For ISDN 2 and ISDN 30 our Octo, Quarto and PRI units will ensure that your organisation can continue recording calls without the need for a complete overhaul.
These solutions suit organisations that have invested heavily in analogue or ISDN-based infrastructure and are reluctant to switch to IP-based systems. By providing flexible options, Vidicode UK allows these businesses to maintain continuity in their operations while they prepare for future upgrades.
Supporting NEC Customers with existing MyCalls call recording
Vidicode UK offers a lifeline for users of NEC and other legacy premises-based phone systems with call recording. We can support NEC’s on-premises MyCalls call recording system, utilising the existing *Sense hardware and our new web-based software. This ensures that NEC users can continue to enjoy the high-quality call recording capabilities they’re accustomed to without the pressure of an immediate switch to IP.
Enhancing Call Recording with VoiceCrunch AI
As businesses transition to IP, Vidicode UK can boost any existing call recording system with VoiceCrunch AI to deliver speech analytics, automatic transcription, and translation. This AI-driven technology allows businesses to extract more value from recorded calls, providing insights that drive better decision-making, compliance, and customer service.
Preparing for the All-IP Future
As the 2027 deadline approaches, businesses must prepare for the inevitable transition to an all-IP network. Vidicode UK is here to support this journey, offering solutions that bridge the gap between traditional systems and future technologies. Our mission is to ensure no business is left behind, providing the tools and support necessary to navigate this complex transition confidently.
Whether you’re looking to maintain your existing call recording setup or enhance it with the latest AI-driven technologies, Vidicode UK is your partner in this journey towards the future of telecom.
Contact us today to learn how we can help your organisation stay ahead in the evolving telecom landscape.
*We utilise the Sense hardware unit, upgrading it to a web browser. The NEC MyCalls GUI is, therefore, not used.