Record Calls For Regulatory Purposes
Financial Ombudsman Service information has shown the majority of complaints about investments center on the conversations when investments are sold.”
“firms are required to record telephone conversations and electronic communications that relate to “the reception, transmission, and execution of orders, or dealing on own account”
Summary of MiFID II
Apresa Features include:
Our Apresa call recording solution ensures that PCI DSS, FCA, and MiFID II compliance does not have to be time-consuming or expensive.
Apresa is simple to use and easy to implement. Apresa is also compatible with hosted SIP or onsite PBX voice solutions making it the ideal solution for any environment.”
Further information on MiFID II and FCA regulations can be found here: