Introducing Apresa: Vidicode UK's Premier Enterprise Call Recording System
Vidicode UK’s Apresa provides a reliable and compliant call recording solution for businesses of all sizes. Apresa is your ideal choice for a future-proof and scalable system that swiftly locates calls, minimises wasted time, lowers costs, and delivers a rapid return on investment.
Our intuitive web user interface puts you in control, enabling secure search and replay of recorded calls from any location. Dive into the exceptional features that position Apresa as the ultimate choice for PCI compliance, FCA adherence, customer service excellence and GDPR alignment.
Apresa is also NHS SSP approved, making it perfect for busy health professionals, especially when integrated with our speech analytics solution, VoiceCrunch AI, for time saving automatic transcription and translation during triage and consultations.
Explore our customer testimonials to see the diverse businesses that have chosen Vidicode UK
Security First
Apresa boasts a secure web user interface enabling you to navigate and replay recorded calls confidently. The robust encryption and audit trails ensure compliance with FCA MiFID I and MiFID II regulations, providing you with a shield against potential risks.
FCA Compliance at Its Core
Apresa is designed with FCA compliance in mind. We seamlessly align with FCA regulations with secure, Triple Des Encrypted call recording, meticulous audit trails, and unlimited time storage. Trust Apresa to safeguard your communications and transactions.
GDPR Ready
Protecting customer data is paramount. Apresa helps you comply with the stringent data security requirements of GDPR by allowing you to stop/start, delete, or never record again on customer request. Privacy matters and Apresa ensures that you remain in control.
PCI DSS Compliance Made Easy
Are you taking payment card transactions over the phone? Apresa’s FREE PCI DSS compliance feature automatically pauses call recording during these credit/debit card transactions, providing you and your customers with a seamless and secure experience.
Versatile Compatibility
Call Recorder Apresa effortlessly adapts to your existing communications infrastructure, whether you have VoIP, ISDN2, ISDN 30, Analogue, or Radio lines. Apresa also records telephone communication and radio communication via the ED-137C volume 4 (Recording) standard, which is especially suitable for Air Traffic Control Communication and offshore communications. Compatible with any phone system, including 3CX, WILDIX, SIP, and Microsoft Teams, and deployable in Azure, AWS, and VM at no extra cost, we offer flexibility without compromise.
Enquire now about the IP Switch-On
Flexible Call Recording Solutions for Every Business
Deployment Your Way
Deploy where it works best – on-premises, hosted, or cloud. We integrate with virtually any phone system, including Microsoft Teams, 3CX, and all major PBX platforms and, provide SIP lines to maximise flexibility while controlling costs.
Smart Cost Savings for 3CX
Our Apresa VoIP recorder cuts expenses by recording only the extensions you need, not entire trunk lines. Get extension-level reporting and PCI compliance with call muting for credit and debit card transactions.
Budget-Friendly Payment Options
Multiple payment plans are available to match your business requirements and financial goals.
Enhanced Features for Added Value
Enjoy a range of features that elevate your experience with Apresa:
- Add notes and coloured markers to calls for quick identification
- Multi-level access for supervisors, groups, and users
- Free seating for optimal user flexibility
- Store on demand for both audio and screen recordings
- Access statistics for analysis in graph or .csv formats
- Robust encryption for enhanced security
- Automatic backup to NAS and routine system checks for peace of mind
- Apresa records in stereo to focus on the customer on the left channel and your people on the right channel.
Future-Ready Solutions
Apresa goes beyond the ordinary, offering more value and choices:
- FREE Screen Recording for a universal view of interactions
- FREE Pause Recording for card payments over the phone
- FREE Open API for developers and OEM partners
- User-assignable search restrictions for tailored access
- Fingerprinting MD5 and SHA-1 for advanced security measures
- e-SIM Mobile Phone Recording and Billing
Elevate Business Efficiency with Optional Apresa Features
- Accessing call recording, call logging statistics, and monitoring calls will enable you to evaluate employee performance, assist with training and boost customer service.
- Find key interactions rapidly with VoiceCrunch AI for comprehensive word and phrase spotting silence and tone detection and call transcription.
- Record mobile phone conversations, via your phone system or E-SIM using your mobile phone’s native dialler.
- Choose between RAID 1 or RAID 5 options for enhanced data security.
Download Apresa Brochure
More Choice with Vidicode UK
Unlock Apresa’s potential for your unique voice recording needs! Whether you prefer a software-only setup configured by skilled IT professionals or a fully installed solution by Vidicode UK, we’ve got you covered.
Enquire Now and we will help you select the optimal solution tailored to your requirements or call our friendly team on 0203 4881498 for a free consultation
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