Vidicode UK’s Apresa provides a reliable and compliant call recording solution for businesses of all sizes. Apresa is your ideal choice for a future-proof and scalable system that swiftly locates calls, minimises wasted time, lowers costs, and delivers a rapid return on investment.
Our intuitive web user interface puts you in control, enabling secure search and replay of recorded calls from any location. Dive into the exceptional features that position Apresa as the ultimate choice for PCI compliance, FCA adherence, customer service excellence and GDPR alignment.
Apresa is also NHS SSP approved, making it perfect for busy health professionals, especially when integrated with our speech analytics solution, VoiceCrunch AI, for time saving automatic transcription and translation during triage and consultations.
Explore our customer testimonials to see the diverse businesses that have chosen Vidicode UK
Security First
Apresa boasts a secure web user interface enabling you to navigate and replay recorded calls confidently. The robust encryption and audit trails ensure compliance with FCA MiFID I and MiFID II regulations, providing you with a shield against potential risks.
FCA Compliance at Its Core
Apresa is designed with FCA compliance in mind. We seamlessly align with FCA regulations with secure, Triple Des Encrypted call recording, meticulous audit trails, and unlimited time storage. Trust Apresa to safeguard your communications and transactions.
GDPR Ready
Protecting customer data is paramount. Apresa helps you comply with the stringent data security requirements of GDPR by allowing you to stop/start, delete, or never record again on customer request. Privacy matters and Apresa ensures that you remain in control.
PCI DSS Compliance Made Easy
Are you taking payment card transactions over the phone? Apresa’s FREE PCI DSS compliance feature automatically pauses call recording during these credit/debit card transactions, providing you and your customers with a seamless and secure experience.
Versatile Compatibility
Call Recorder Apresa effortlessly adapts to your existing communications infrastructure, whether you have VoIP, ISDN2, ISDN 30, Analogue, or Radio lines. Apresa also records telephone communication and radio communication via the ED-137C volume 4 (Recording) standard, which is especially suitable for Air Traffic Control Communication and offshore communications. Compatible with any phone system, including 3CX, WILDIX, SIP, and Microsoft Teams, and deployable in Azure, AWS, and VM at no extra cost, we offer flexibility without compromise.
Tailored Deployment Options
Choose the deployment option that suits your needs – on-premises, hosted, or cloud. We can provide SIP lines and IP phone systems like Teams or 3CX, giving you ultimate flexibility, choice and cost management. We offer payment options that align with your business preferences and budget.
For 3CX users, our Apresa VoIP call recorder will reduce your costs by recording extensions rather than trunk lines. It also has the added advantage of reporting by extension and being able to mute calls for credit card transactions. Why pay to record 20 lines when you only need to record a few extensions?
We offer payment options that align with your business preferences and budget.
Enhanced Features for Added Value
Enjoy a range of features that elevate your experience with Apresa:
Future-Ready Solutions
Apresa goes beyond the ordinary, offering more value and choices:
Elevate Business Efficiency with Optional Apresa Features
More Choice with Vidicode UK
Unlock Apresa’s potential for your unique voice recording needs! Whether you prefer a software-only setup configured by skilled IT professionals or a fully installed solution by Vidicode UK, we’ve got you covered.