Apresa, Compatible & Compliant

Apresa, Compatible & Compliant.
A call recording system that offers you more!

Get in Touch

Introducing Apresa: Vidicode UK's Premier Enterprise Call Recording System 

A Call Recording system that offers you more

Vidicode UK’s Apresa provides a reliable, seamless call recording solution for businesses of all sizes. For a future-proof system that swiftly locates calls, minimises wasted time, lowers costs, and delivers a rapid return on investment, Apresa is your ideal choice.  

Our intuitive web user interface puts you in control, enabling secure search and replay of recorded calls from any location. Dive into the exceptional features that position Apresa as the ultimate choice for security, PCI compliance, FCA adherence, customer service excellence and GDPR alignment.  

Security First 

Apresa boasts a secure web user interface enabling you to navigate and replay recorded calls confidently. The robust encryption and audit trails ensure compliance with FCA MiFID I and MiFID II regulations, providing you with a shield against potential risks. 

FCA Compliance at Its Core 

Apresa is designed with FCA compliance in mind. We seamlessly align with FCA regulations with secure, Triple Des Encrypted call recording, meticulous audit trails, and unlimited time storage. Trust Apresa to safeguard your communications and transactions. 

GDPR Ready 

Protecting customer data is paramount. Apresa helps you comply with the stringent  Data Security Requirements of GDPR by allowing you to stop/start, delete, or never record again on customer request. Privacy matters and Apresa ensures that you remain in control. 

PCI DSS Compliance Made Easy 

Are you taking payment card transactions over the phone? Apresa’s FREE PCI DSS compliance feature automatically pauses call recording during these credit/debit card transactions, providing you and your customers with a seamless and secure experience. 

Versatile Compatibility 

Apresa adapts to your communication ecosystem effortlessly. Compatible with any phone system, including 3CX, WILDIX, SIP, and Microsoft Teams, and deployable in Azure, AWS, and VM at no extra cost, we offer flexibility without compromise. 

Tailored Deployment Options 

Collaborating with IT, Telecoms, and OEM partners, we create feature-rich call recording solutions tailored to end-user needs. Choose the deployment option that suits your needs – on-premises, hosted, or cloud. Apresa provides payment options that align with your business preferences and budget.  

Explore our customer testimonials to witness the diverse businesses that have chosen us. 

Enhanced Features for Added Value 

Enjoy a range of features that elevate your experience with Apresa: 

  • Add notes and coloured markers to calls for quick identification 
  • Multi-level access for supervisors, groups, and users 
  • Free seating for optimal user flexibility 
  • Store on demand for both audio and screen recordings 
  • Access statistics for analysis in graph or .csv formats 
  • Robust encryption for enhanced security 
  • Automatic backup to NAS and routine system checks for peace of mind 

Future-Ready Solutions 

Apresa goes beyond the ordinary, offering more value and choices: 

  • FREE Screen Recording for a universal view of interactions 
  • FREE Open API for developers and OEM partners 
  • User-assignable search restrictions for tailored access 
  • Fingerprinting MD5 and SHA-1 for advanced security measures 

SIM Based Mobile Recording

Elevate Business Efficiency with Optional Apresa Features 

  • Evaluate performance by scoring calls against predetermined criteria—an excellent call and contact centre training tool. 
  • Access comprehensive call logging, statistics, and user-friendly wallboards to monitor company and employee activity with ease. 
  • Find key interactions rapidly with VoiceCrunch for comprehensive word and phrase spotting silence and tone detection and call transcription. 
  • Record mobile phone conversations, via your phone system or E-SIM using your mobile phone’s native dialler. 
  • Choose between RAID 1 or RAID 5 options for enhanced data security. 

More Choice with Vidicode UK 

Unlock Apresa’s potential for your unique needs! Whether you prefer a software-only setup configured by skilled IT professionals or a fully installed solution by Vidicode UK, we’ve got you covered.  

Explore additional options, such as plug-and-play IP, BRI (ISDN2), PRI (ISDN30), and analogue and audio products.  

for in-depth details or let us help you select the optimal solution tailored to your requirements by calling our friendly team on 0203 4881498 

Financial Trading Turrets

VoIP VOX call recording (Traders’ VoIP hoot-n-holler)

Call/Contact Centres

Compliant call recording for Customer Service (CX) excellence

Apresa call recording software

Microsoft Teams

Secure  & Compliant Microsoft Teams call recording

OEM Bespoke Solutions

OEM Bespoke Solutions

Bespoke and OEM Solutions for integrators & partners

Case Studies

Travel Up

Since its inception in 2004, TravelUp has aimed to make worldwide travel effortless for its customers. With so many options for a customer, its bespoke deal finder technology searches masses of different suppliers simultaneously. It quickly returns all the best available deals for flights, hotels or full... Full Case Study

Based in Huddersfield and proud of their Yorkshire heritage TLF Research boast a proven track record of improving the customer experience, satisfaction, and loyalty of their client’s companies through the design and running of customer research programmes. As a full-service agency TLF has assisted customers including Visa, Calor, Co-op and Saint... Full Case Study


Over the last 20 years, SoloProtect has innovated and evolved to provide an industry-leading lone worker safety solution that is used by thousands of people across the world. SoloProtect work with public, private, and charity sector organisations that employ large numbers of staff who work alone, are community-based, or are required... Full Case Study

As one of Shropshire’s biggest and longest established Motor Dealerships Budgen Motors prides itself on giving excellent service to all its customers. Budgen has been in Shropshire for 40 years and it is still family run today. Originally started by Tommy Budgen in the 70s, Budgen was taken over by the late... Full Case Study

MSL Motor Group was founded by Stephen O’Flaherty who is widely celebrated as one of the great pioneers of modern Irish motoring. His grandson, who is also named Stephen O’Flaherty, is the Chairman of MSL Motor Group today. The O’Flaherty family have a long history in the Irish motor industry and have... Full Case Study

When Infinity Group, one of the UK’s largest IT and Telephony providers were tasked by Right to Health, to find a reliable, user friendly call recording platform that met FCA* compliance standards they turned to Vidicode UK and call recording expert Everton Stuart. Right to Health, founded in 2001, specialise in finding... Full Case Study

DF Markets (Delta Financial Markets Ltd.) is a Forex, CFD and Financial Spread Betting provider established and located in Canary Wharf, London. The company is regulated by the Financial Conduct Authority (FCA register number 534027). The protection of client funds is provided by the Financial Services Compensation Scheme (FSCS). DF Markets offers... Full Case Study

Founded in 1986 by John Mills and now a global operation, JML was once a small family company that developed through consumer exhibitions with exciting live demonstrations of innovative products. Over the last two decades we’ve grown into a household name, one of the nation’s favourite brands and a world leader... Full Case Study

The company was founded in 2003, but in 2007, with the arrival of the new shareholder, we dedicated particular resources and energy to the Investment Management business, focusing on the search for good results and outperformance of the benchmark indices. Our team’s best management skills lie in UCITS Funds and Alternative... Full Case Study