Unlock Success: Join Vidicode UK’s Partnership Programme for Telecoms & IT Resellers Join forces with a trusted telecom and IT solutions leader. Discover unparalleled call recording and speech analytics opportunities with Vidicode UK’s Partnership and Prosperity Programme, tailored exclusively for telecoms and IT resellers to gain access to cutting-edge technologies, extensive support, and lucrative incentives. […]
Read moreCategory: GDPR call recording
Recording SIPREC / Other IP Sources With Apresa
The Apresa call recording system is fast becoming one of the most trusted and cost-effective mid to enterprise call recording solutions on the market for both hosted OEM SIP carriers and reseller partners looking for a trusted and reliable platform for their clients. Apresa offers a wide range of benefits from free screen recording and […]
Read moreV Tap Call Recording Range
The V Tap call recording range is here and it will revolutionize the way that SMB’s record their calls. The V Tap recorder is available in analogue, ISDN2, ISDN30 and IP variations, it enables calls to be recorded without the need for a PC or server, by recording calls directly to its internal memory through […]
Read moreICO and GDPR Call Recording Compliance
The old Data Protection Act was replaced on 25th May 2018 with new Europe wide regulation called General Data Protection Regulation (GDPR). There are 6 lawful bases to process and retain customer data which includes call recordings, cited by the Information Commissioners Office (ICO). Companies will have to decide and justify which of these bases […]
Read moreThe ICO, Data Protection & GDPR
6 New Rules to check before recording your customers’ phone calls The old Data Protection Act will be replaced on 25th May 2018 with new regulation called General Data Protection Regulation or GDPR for short. This will not be affected by the UK leaving the EU. Whilst many companies will be concentrating (hopefully) on other […]
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